Hyundai launches five finance schemes to bolster customer confidence

At a time when demand has fallen to a trickle amid the Covid-19 pandemic and the ensuing national lockdown in India, Hyundai has come up with several finance schemes to ensure that customers are encouraged to make purchases without much worry regarding the prevailing uncertainties. On Friday, the Korean car maker announced five finance schemes which it claims will help buyers put their mind at ease if and when going for new purchases. These include a three-month low EMI scheme, step-up scheme, balloon scheme, longest-duration scheme and a low down…

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7 Most Common Customer Pain Points and How to Fix Them

Customers expect more from today’s small businesses than ever before. Here’s the 7 most common customer pain points and how to fix them. Most Common Customer Pain Points Providing Inaccurate Information It doesn’t matter what kind of small business you have, clients who call you or contact you online are looking for good advice. If your customer service department provides bad information, you’re making the situation worse and harming your brand even further. There’s a quick fix here. An accepting business culture where people comfortable enough to find the right…

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Engendering Better Customer Service in the Telecom Industry

The telecom and cable industry has a very unpredictable market base; you just never know when subscribers will make the switch to a different service provider. Because of this, the chances of losing a subscriber to the competition are very high. If you’re a player in this industry, you need to encourage your customers to keep their subscription. Outsourcing your telecom call center services could be your ticket to better brand loyalty because it contributes a great deal to ensuring a positive customer experience. Provide Stellar Customer Service With so…

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Transaction SMS: The Best Way to Improve Your Customer Experience

Nowadays, the means of bulkSMS promotion have experienced a drastic transformation. And the big organizations, industries, and marketers are not restricted to send promotional messages in order to market their products. Instead of calling or email, people of marketing can use SMS services to grab the attention of the target customers. Transactional messages are also used by the banks to inform the consumers that their balance is detected or credited by so and so. You can better understand the importance of transactional SMS with below-mentioned story: A boy went for…

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