How to understand “salable fake goods” and “unsalable quality goods”? An insight from the view of quality responsibility and consumers’ brand loyalty

Abstract A body of theoretical and practical research suggests technology innovation is the driving force for enterprise survival and development and that maintaining business ethics is an important guarantee in sustaining these enterprises developments. Fulfilling the “hard responsibility” of product quality based on technical standards and the “soft responsibility” of product quality based on business ethics is an important principle stimulating the benign interaction and continuous progress of technological innovation and business ethics, and realizing a balanced development of enterprises and society, which could promote positive brand and enterprise image…

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Fake borrowers at Florida library probed

Staff at a Florida library created fake readers to foil computer systems that recommend throwing out books unread for months or years. An investigation found bogus borrowers had “read” thousands of books. Library staff have been suspended while officials work out if the fakes meant the libraries received more state cash. Staff said their action had helped save cash as it kept perennially popular titles that would have had to be bought again if they had been thrown out. Rigid control Officials at the Lake County public resources department that…

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