Can standardisation of exclusions in health insurance policies help customers?

Different health insurance products carry different exclusions. Photo: iStock Malti Jaswal, chief operating officer, Health Insurance TPA of India Ltd Need to rationalise scope of exclusions One of the most contentious issues, which is also the reason for the highest number of grievances lodged by health insurance policyholders, pertains to “exclusions” under a health insurance contract. As more comprehensive products are being introduced, the list of exclusions by insurance companies (to avoid litigation and court awards) is also growing. Different products carry different exclusions, and the same exclusion could mean different things,…

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AIDA launches revamped mobile app to cruise customers

AIDA has updated its mobile app for iPhone and Android smartphones. The new generation now includes a live feed from on board the ships. With the free app, users can for the first time experience an AIDA cruise in real time: Live news from on board, from the Theatrium, the restaurants and the sun deck, as well as photos from the current destinations, create a vacation atmosphere and make it possible to experience an AIDA cruise from your smartphone. When is the next AIDA family gathering? With the app, the…

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