7 Most Common Customer Pain Points and How to Fix Them

Customers expect more from today’s small businesses than ever before. Here’s the 7 most common customer pain points and how to fix them. Most Common Customer Pain Points Providing Inaccurate Information It doesn’t matter what kind of small business you have, clients who call you or contact you online are looking for good advice. If your customer service department provides bad information, you’re making the situation worse and harming your brand even further. There’s a quick fix here. An accepting business culture where people comfortable enough to find the right…

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How to travel with your senior parents

If your destination is somewhere with a lot of walking, Lim recommends prepping your parents beforehand and encouraging them to start taking short walks around their neighborhoods. (Shutterstock/File) When you’re an adult, traveling with your parents can be stressful, what with the planning, different interests and the inevitable butting of heads. However, with these tips, some of that stress can be left on the wayside and you can all focus on having fun. Don’t forget to take it slow As hard as it is to remember sometimes, your parents are getting…

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How fintech companies are bringing the magic of the digital frontier into finance

From Kashmir to Kanyakumari, and Gujarat to Assam, fintechs, the new and trendy financial companies, have become darlings of investment angels. The odds of the fabulous and trendy fintechs beating banks are narrowing by the day. The fintech threat to the banking industry is no longer a headline. It is close to an accord. China is one of the clearest examples: Tencent and Ant Financial absorbed huge chunks of the payments market which was overwhelmed with big banks and their spaghetti-like Information Technology infrastructure. But fintechs are a new league…

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Reliance Jio Oppo Monsoon offer: How to get up to 3.2TB of 4G data

Reliance Jio has launched a new scheme for customers purchasing a new Oppo smartphone. Under the scheme called “JIO Oppo Monsoon Offer”, the operator is offering up to 3.2TB of Jio 4G data and benefits up to Rs 4,900. The offer is available for all the Oppo phones. Both new and old Reliance Jio customers are eligible for the scheme. Reliance Jio will give you 3GB of data per day (for 28 days) with any of the Rs 198 or Rs 299 recharge denominations. To avail the maximum data benefit,…

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Travel tips, how to explore the best of London on a budget

The sun-kissed scenes from Meghan Markle and Prince Harry’s storybook wedding at Windsor may have put you in the mood to visit the Old Country. But what if you’re just looking to feel like a prince (or princess), not spend like one? Here are a few tips on enjoying London on a budget. (Just don’t count on the sunshine that blessed the royal wedding in a place where on average it rains about one out of every three days.) GO LOW (SEASON) London’s high season is late spring and summer…

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iOS 12 First Impressions: How to Install Right Now, New Features, and More

HIGHLIGHTS iOS 12 was announced at WWDC 2018 The first developer preview is now available It brings features like Siri Actions and Screen Time Earlier this week, Apple’s iOS got its yearly upgrade at the 2018 edition of the company’s Worldwide Developers Conference (WWDC) in the form of iOS 12. Performance is the major driver behind all the new updates, which is a relief following years of reports that older iPhones get slower after each update. On certain devices, iOS 12 claims to offer up to 70 percent quicker camera app loading, 2x…

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Moto G6, Moto G6 Play Set to Launch in India Today: How to Watch Live Stream

HIGHLIGHTS The Moto G6 India launch event will be live streamed on YouTube Launch event is scheduled to start at 11:45am IST Motorola will not be launching the Moto G6 Plus in India today The Moto G6 and Moto G6 Play affordable smartphones will be launched in India today at an event Motorola is hosting in New Delhi. The Moto G6 and Moto G6 Play India launch comes roughly a month and a half after the global unveiling of the two handsets in Brazil; notably, the Moto G6 Plus model that was also unveiled in Brazil will not…

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How to rectify error in your credit report

Credit score is given to you based on your ability to repay a loan. If your score is above 750, it is considered good. Anything below that is bad. Photo: iStockphoto Did you recently check your credit report and realize that your credit score is very low? If you haven’t paid you loans on time or if you have defaulted on your credit card payment, this is bound to happen. But what if it is an error? Or what if you were not aware about a credit card overdue amount…

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How to use your Form 16

If you are filing income tax returns, or ITR, keeping your Form 16 handy will make the process much easier. Photo: Pradeep Gaur/Mint Income The document helps taxpayer identify various income heads at the time of filing of income tax returns, or ITR. If you want to know your income details and have Form 16 with you, refer to Part B. There you will find salary, value of perquisites, profits in lieu of salary, allowance. All these together form your gross salary and indicate your income. Form 16 is a…

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Trapped in debt? Here’s how to get out of it

Once you get into the habit of using credit cards by paying the minimum amount, your free credit period is over. For all purchases from next month, you will be paying interest at the rate of 36-48% a year. Photo: iStockphoto Experts say debt usually has a major impact on emotions. Mounting debt can bring stress and unhappiness. However, the good news is if you deal with it systematically, you can get out of the trap sooner than you expected. If you are one of those who has been struggling…

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